Support

Questions, answered.

Everything about the deposit, the glasses and the campaign.

Is the $10 deposit refundable?

Yes. The deposit is 100% refundable. It reserves the $199 early-bird price and your spot for early shipping; you can complete the purchase when pre-orders open.

When will R1 ship?

Final delivery estimates will be published on the Kickstarter campaign page before orders open. Backers receive regular updates throughout production.

Which phones does R1 work with?

R1 pairs with the companion app on your phone. A full compatibility list will be published before the campaign launches.

Can I use prescription lenses?

Yes. R1 supports a clip-on insert for custom prescription lenses, and a prescription lens frame is included in the box.

Does live translation need the internet?

Yes. Live translation requires an internet connection through your phone.

How do I get in touch?

Email info@aroti.ai. We usually reply within one business day.